Privacy Policy

Livinnza, a product of Pleasant Biz Technologies Private Limited (“we,” “our,” “us”), is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our platform at www.livinnza.com or our mobile application.

1. Information We Collect

We may collect and process the following information from users and hostel partners:

Personal Information: Name, contact number, email address, and residential address.
Identification Details: Photo, government-issued ID proof, and student/course details.
Parent/Guardian Information: Contact details for verification and emergency purposes.
Accommodation Preferences: Room type, meal plans, and service selections.
Payment Information: Transaction details for processing fees and other charges.
Technical Data: IP address, device information, and browsing activity for security and analytics.

2. Purpose of Data Collection

We use your information for:

Admission processing and student–hostel coordination
Communication and customer support
Hostel operations and service management
Billing, accounting, and payment processing
Legal, compliance, and safety requirements

3. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Only authorized personnel of Pleasant Biz Technologies and its verified partners can access user data for operational purposes.

4. Data Sharing

Your data may be shared with:

Verified hostel partners for admission and accommodation management
Payment gateway providers for secure financial transactions
College authorities where coordination is required
Legal or regulatory bodies when disclosure is mandated by law

We do not sell, rent, or trade personal information to any third parties.

5. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes stated above or as required by applicable law.

6. Cookies and Analytics

Livinnza uses cookies and analytics tools to improve user experience and analyze website performance. You can choose to disable cookies through your browser settings, but certain site functions may be affected.

7. User Rights

You have the right to:

Access, correct, or update your personal data
Withdraw consent or request deletion, subject to legal obligations
Contact us for queries or concerns related to your data

Requests can be made through our contact details below.

8. Consent

By using Livinnza’s website, mobile app, or related services, you consent to the collection and processing of your information as described in this policy.

9. Contact Information

Pleasant Biz Technologies Private Limited
No. 152, Geddalahalli, Bangalore – 560077, Karnataka, India

📧 Email: info@pleasantbiz.com
📞 Phone: +91 6364516897 / +91 8088631765